OUR RUG STORE DELIVERS TO NORTH LAKES , REDCLIFFE , NARANGBA, BRISBANE AND SURROUNDS, OFFERING 100% FREE SHIPPING AUSTRALIA WIDE 🇦🇺,

Contact Us: 07 32042893

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Contact Us: 07 32042893


  • Home
  • Gallery
  • Contact Us
  • About Us
  • Return Policy
  • Products

Return Policy

RETURN POLICY

Please choose carefully as according to the Australian Consumer Law refunds and returns policy,  

"We are not required to provide a refund or replacement if you change your mind."


You can choose a refund or exchange if an item has a major problem.

This is when the item:

  • has a problem that would have stopped someone from buying the item if they had known about it.
  • is significant from the sample or description.
  • damage can not be fixed or repaired.

Alternatively , you can choose to keep the item and we will compensate you for any drop in value.

If the problem is not major , we will repair the item within a reasonable time.

If it is not repaired in a reasonable time you can choose a refund or replacement.


There is no warranty , exchange or refund on discounted and clearance items as they are sold at  heavily reduced prices 


All matters and concerns would need to be raised within 7 days of purchase. 

All return items must be returned to the store with in 14 days of purchase.


Please keep a copy of your receipt.


Copyright © 2024 AAA RUGS GALLERY - All Rights Reserved.

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